Voice Analytics & Call Intelligence Reporting

Stop guessing. Every call your AI agent handles generates structured data — caller intent, resolution outcome, call duration, escalation rate — all surfaced in a real-time dashboard.

Try It Free See Pricing

From $49/monthLive in 2-3 daysCancel anytimeHIPAA compliant

Key Benefits

How it works for your business

Built for the way real businesses run their phones — every feature here is in production today.

Real-Time Call Dashboards

Monitor live call volume, queue depth, resolution rate, and escalation trends without opening a spreadsheet.

Caller Sentiment Scoring

Every call is scored for sentiment. Identify friction patterns and improve your call scripts before they cost you a customer.

Intent & Topic Mapping

See exactly what callers are asking about — grouped by topic, time of day, and day of week — so you can staff and script accordingly.

Exportable Reports

Push weekly or monthly call summaries directly to your inbox or CRM. Share performance data with stakeholders in seconds.

<3s

Average answer time

vs. 28 sec for human receptionists

99.9%

Uptime SLA

Redundant US-based infrastructure

10k+

Calls handled daily

Across 47 industries

78%

Avg. cost reduction

vs. traditional answering services

How It Works

Live in 2-3 days. ROI in week one.

Forward your number

Point your existing phone number to Agent IA Vocal. No hardware, no extra equipment — takes 5 minutes.

We train your AI agent

Our experts configure your call flows, scripts, FAQs, and team details. Tailored to your business, not a generic template.

Go live in 2-3 days

Your AI agent starts answering every call. Appointments booked, leads qualified, CRM updated — automatically.

Everything Included

What's included with every plan

Every Agent IA Vocal plan ships with the full platform — no upsells, no hidden tiers. These are the capabilities that power every feature.

Real-time dashboard

See every call, transcript, lead, and outcome live. Filter by date, source, intent, or outcome.

Recordings & transcripts

Every call recorded and transcribed automatically — searchable, exportable, and stored securely.

20+ native integrations

Salesforce, HubSpot, Google Calendar, Slack, Zapier, Stripe, DocuSign, and more — no middleware.

HIPAA & SOC 2 ready

Encrypted at rest and in transit. BAA available for healthcare. SOC 2 Type II certified infrastructure.

Multilingual out of the box

English, Spanish, French, and 40+ languages with native-quality neural voices.

SMS & email follow-ups

Automatic post-call texts and emails — confirmations, receipts, intake forms, and reminders.

Custom knowledge base

Upload your FAQs, pricing, services, and policies. The AI answers as a true team member would.

US-based onboarding team

Dedicated implementation specialist. Live in 2-3 days. Phone, chat, and email support included.

Industry Use Cases

Built for the way you work

HealthcareSee industry page

A multi-location clinic tracks after-hours call resolution rate per location, identifies that 23% of callers ask about parking, and adds it to the AI script.

Legal ServicesSee industry page

A firm reviews weekly intake conversion rates by practice area and discovers criminal defense calls convert 40% better when the agent offers a free 15-minute consult.

Home ServicesSee industry page

A plumbing company spots that 60% of weekend calls come in between 9 AM and noon — and adjusts its on-call technician schedule accordingly.

What Clients Say

Trusted by US businesses

"Masdouk and his team worked with me step by step. His experience helped reshape our project to better suit my needs. He is always friendly and takes time to explain what is needed and delivered. Would strongly recommend to any business owner looking to automate their calls!"

Garret George

CEO, External Affairs

"Delivered an incredible product. Did everything exactly as we discussed, super fast and amazing. Would highly recommend for anyone looking to build any type of automation."

Joseph Simpson

CEO, Oneflow

"Masdouk truly EXEMPLIFIES excellence in software management! His professionalism, attention to detail, and strategic business planning shone through. Highly recommended!"

William Almonte

CEO, Titan Staffing System

FAQ