Self-Service Client Portal

Reduce the volume of routine inbound calls by giving clients a 24/7 portal to check appointments, submit requests, and update their information — freeing your AI agent and your team for higher-value interactions.

Try It Free See Pricing

From $49/monthLive in 2-3 daysCancel anytimeHIPAA compliant

Key Benefits

How it works for your business

Built for the way real businesses run their phones — every feature here is in production today.

24/7 appointment management

Clients can view, reschedule, and cancel appointments at any hour without calling — reducing the volume of routine scheduling calls by up to 40%.

Account details and history

Clients access their contact information, service history, and documents from a secure portal — reducing 'checking in' calls that tie up staff.

Request submission

Service requests, prescription refills, document requests, and other routine asks are submitted via form and routed to the appropriate team automatically.

Payment and invoice access

Outstanding invoices, payment history, and secure payment forms are accessible in the portal — reducing billing inquiry calls significantly.

Integrated with AI agent

Callers who call for routine tasks are gently guided to the self-service portal by the AI — reducing repeat call volume without frustrating clients.

Branded and customizable

The portal uses your business name, logo, and colors — it looks like your own product, not a third-party tool.

<3s

Average answer time

vs. 28 sec for human receptionists

99.9%

Uptime SLA

Redundant US-based infrastructure

10k+

Calls handled daily

Across 47 industries

78%

Avg. cost reduction

vs. traditional answering services

How It Works

Live in 2-3 days. ROI in week one.

Forward your number

Point your existing phone number to Agent IA Vocal. No hardware, no extra equipment — takes 5 minutes.

We train your AI agent

Our experts configure your call flows, scripts, FAQs, and team details. Tailored to your business, not a generic template.

Go live in 2-3 days

Your AI agent starts answering every call. Appointments booked, leads qualified, CRM updated — automatically.

Everything Included

What's included with every plan

Every Agent IA Vocal plan ships with the full platform — no upsells, no hidden tiers. These are the capabilities that power every feature.

Real-time dashboard

See every call, transcript, lead, and outcome live. Filter by date, source, intent, or outcome.

Recordings & transcripts

Every call recorded and transcribed automatically — searchable, exportable, and stored securely.

20+ native integrations

Salesforce, HubSpot, Google Calendar, Slack, Zapier, Stripe, DocuSign, and more — no middleware.

HIPAA & SOC 2 ready

Encrypted at rest and in transit. BAA available for healthcare. SOC 2 Type II certified infrastructure.

Multilingual out of the box

English, Spanish, French, and 40+ languages with native-quality neural voices.

SMS & email follow-ups

Automatic post-call texts and emails — confirmations, receipts, intake forms, and reminders.

Custom knowledge base

Upload your FAQs, pricing, services, and policies. The AI answers as a true team member would.

US-based onboarding team

Dedicated implementation specialist. Live in 2-3 days. Phone, chat, and email support included.

Industry Use Cases

Built for the way you work

HealthcareSee industry page

Patients manage their own appointment scheduling and submit prescription refill requests online — cutting routine call volume in half.

LegalSee industry page

Clients upload documents, review case status updates, and schedule consultations without calling — freeing attorneys for billable work.

Fitness & WellnessSee industry page

Members reschedule classes, update payment methods, and view session history independently — reducing front desk interruptions.

Home ServicesSee industry page

Homeowners track service job status, access invoices, and request follow-up appointments through the portal between visits.

What Clients Say

Trusted by US businesses

"Masdouk and his team worked with me step by step. His experience helped reshape our project to better suit my needs. He is always friendly and takes time to explain what is needed and delivered. Would strongly recommend to any business owner looking to automate their calls!"

Garret George

CEO, External Affairs

"Delivered an incredible product. Did everything exactly as we discussed, super fast and amazing. Would highly recommend for anyone looking to build any type of automation."

Joseph Simpson

CEO, Oneflow

"Masdouk truly EXEMPLIFIES excellence in software management! His professionalism, attention to detail, and strategic business planning shone through. Highly recommended!"

William Almonte

CEO, Titan Staffing System

FAQ