Reporting & Analytics

Stop guessing about your phone performance. Agent IA Vocal's analytics dashboard gives you real-time visibility into call volume, lead quality, conversion rates, and where revenue is slipping through the cracks.

Try It Free See Pricing

From $49/monthLive in 2-3 daysCancel anytimeHIPAA compliant

Key Benefits

How it works for your business

Built for the way real businesses run their phones — every feature here is in production today.

Real-time call volume dashboard

See today's call count, average handle time, and peak hours at a glance. Identify your busiest windows and staff accordingly.

Intent classification breakdown

Every call is classified by intent — appointment request, lead inquiry, existing client, support, spam. See the distribution at a glance.

Lead quality scoring

Each lead gets an AI quality score based on intent signals, urgency, and information provided. Focus follow-up on your highest-value prospects.

Conversion rate tracking

Track how many inbound calls convert to booked appointments, qualified leads, or completed payments — and see how the rate changes over time.

Missed call cost estimation

The dashboard estimates the revenue impact of every call that escalated but didn't convert — quantifying the cost of follow-up gaps.

Custom date range reporting

Pull reports for any time period — daily, weekly, monthly, or custom — and export to CSV for your own analysis or client reporting.

<3s

Average answer time

vs. 28 sec for human receptionists

99.9%

Uptime SLA

Redundant US-based infrastructure

10k+

Calls handled daily

Across 47 industries

78%

Avg. cost reduction

vs. traditional answering services

How It Works

Live in 2-3 days. ROI in week one.

Forward your number

Point your existing phone number to Agent IA Vocal. No hardware, no extra equipment — takes 5 minutes.

We train your AI agent

Our experts configure your call flows, scripts, FAQs, and team details. Tailored to your business, not a generic template.

Go live in 2-3 days

Your AI agent starts answering every call. Appointments booked, leads qualified, CRM updated — automatically.

Everything Included

What's included with every plan

Every Agent IA Vocal plan ships with the full platform — no upsells, no hidden tiers. These are the capabilities that power every feature.

Real-time dashboard

See every call, transcript, lead, and outcome live. Filter by date, source, intent, or outcome.

Recordings & transcripts

Every call recorded and transcribed automatically — searchable, exportable, and stored securely.

20+ native integrations

Salesforce, HubSpot, Google Calendar, Slack, Zapier, Stripe, DocuSign, and more — no middleware.

HIPAA & SOC 2 ready

Encrypted at rest and in transit. BAA available for healthcare. SOC 2 Type II certified infrastructure.

Multilingual out of the box

English, Spanish, French, and 40+ languages with native-quality neural voices.

SMS & email follow-ups

Automatic post-call texts and emails — confirmations, receipts, intake forms, and reminders.

Custom knowledge base

Upload your FAQs, pricing, services, and policies. The AI answers as a true team member would.

US-based onboarding team

Dedicated implementation specialist. Live in 2-3 days. Phone, chat, and email support included.

Industry Use Cases

Built for the way you work

HealthcareSee industry page

A clinic reviews weekly call intent data to identify that 30% of calls ask about a service not prominently listed on their website — and updates their content.

LegalSee industry page

A law firm uses lead quality scores to prioritize callbacks — high-score leads get called within 10 minutes, improving conversion by 40%.

Home ServicesSee industry page

A plumbing company identifies its peak call hours as 7–9 AM and adjusts technician dispatch schedules to reduce escalation rates.

Real EstateSee industry page

An agency tracks listing inquiry call volume week-over-week to measure the impact of marketing campaigns in real time.

What Clients Say

Trusted by US businesses

"Masdouk and his team worked with me step by step. His experience helped reshape our project to better suit my needs. He is always friendly and takes time to explain what is needed and delivered. Would strongly recommend to any business owner looking to automate their calls!"

Garret George

CEO, External Affairs

"Delivered an incredible product. Did everything exactly as we discussed, super fast and amazing. Would highly recommend for anyone looking to build any type of automation."

Joseph Simpson

CEO, Oneflow

"Masdouk truly EXEMPLIFIES excellence in software management! His professionalism, attention to detail, and strategic business planning shone through. Highly recommended!"

William Almonte

CEO, Titan Staffing System

FAQ