Instant Caller Recognition

When a client calls back, your AI already knows who they are, what they discussed last time, and what they might need next. Every returning caller feels like a VIP.

Try It Free See Pricing

From $49/monthLive in 2-3 daysCancel anytimeHIPAA compliant

Key Benefits

How it works for your business

Built for the way real businesses run their phones — every feature here is in production today.

Phone number matching

Returning callers are recognized by their number and matched to their CRM record before they say a word.

Personalized greeting

Returning clients hear their name — 'Welcome back, John.' It creates an immediate sense of personal service.

Call history context

The AI knows their last appointment, open support ticket, or prior inquiry — without the caller needing to explain.

VIP routing

Define VIP clients by CRM tag or deal size — they are routed to priority staff immediately.

Open issue awareness

If a client has an unresolved issue, the AI acknowledges it and routes them to the right person without requiring the client to repeat themselves.

CRM enrichment

Every call updates the CRM record with call frequency, recency, and interaction history — valuable sales intelligence.

<3s

Average answer time

vs. 28 sec for human receptionists

99.9%

Uptime SLA

Redundant US-based infrastructure

10k+

Calls handled daily

Across 47 industries

78%

Avg. cost reduction

vs. traditional answering services

How It Works

Live in 2-3 days. ROI in week one.

Forward your number

Point your existing phone number to Agent IA Vocal. No hardware, no extra equipment — takes 5 minutes.

We train your AI agent

Our experts configure your call flows, scripts, FAQs, and team details. Tailored to your business, not a generic template.

Go live in 2-3 days

Your AI agent starts answering every call. Appointments booked, leads qualified, CRM updated — automatically.

Everything Included

What's included with every plan

Every Agent IA Vocal plan ships with the full platform — no upsells, no hidden tiers. These are the capabilities that power every feature.

Real-time dashboard

See every call, transcript, lead, and outcome live. Filter by date, source, intent, or outcome.

Recordings & transcripts

Every call recorded and transcribed automatically — searchable, exportable, and stored securely.

20+ native integrations

Salesforce, HubSpot, Google Calendar, Slack, Zapier, Stripe, DocuSign, and more — no middleware.

HIPAA & SOC 2 ready

Encrypted at rest and in transit. BAA available for healthcare. SOC 2 Type II certified infrastructure.

Multilingual out of the box

English, Spanish, French, and 40+ languages with native-quality neural voices.

SMS & email follow-ups

Automatic post-call texts and emails — confirmations, receipts, intake forms, and reminders.

Custom knowledge base

Upload your FAQs, pricing, services, and policies. The AI answers as a true team member would.

US-based onboarding team

Dedicated implementation specialist. Live in 2-3 days. Phone, chat, and email support included.

Industry Use Cases

Built for the way you work

Financial ServicesSee industry page

A wealth management client calls — the AI immediately knows their portfolio, last meeting date, and open requests. White-glove experience.

HealthcareSee industry page

A returning patient calls — the AI knows their provider preference and last visit and offers the next available slot with their doctor.

LegalSee industry page

An existing client calls for a case update — the AI knows their matter and routes them to their assigned attorney immediately.

RetailSee industry page

A loyal customer calls — the AI knows their purchase history and can answer product questions and track orders accurately.

What Clients Say

Trusted by US businesses

"Masdouk and his team worked with me step by step. His experience helped reshape our project to better suit my needs. He is always friendly and takes time to explain what is needed and delivered. Would strongly recommend to any business owner looking to automate their calls!"

Garret George

CEO, External Affairs

"Delivered an incredible product. Did everything exactly as we discussed, super fast and amazing. Would highly recommend for anyone looking to build any type of automation."

Joseph Simpson

CEO, Oneflow

"Masdouk truly EXEMPLIFIES excellence in software management! His professionalism, attention to detail, and strategic business planning shone through. Highly recommended!"

William Almonte

CEO, Titan Staffing System

FAQ