Our Story

Built for US businesses that can't afford to miss a call.

Agent IA Vocal was built with one mission: give every US small business the call-handling power of a Fortune 500 company, at a price that makes sense.

We started by solving a simple problem — small business owners are losing thousands of dollars every month in missed calls. Every missed call is a missed payment.

50,000+

Calls handled monthly

98.7%

Uptime SLA

2-3 days

Average setup time

30+

Languages supported

Our Mission

Every business deserves to answer every call.

Our AI agents handle calls the way your best employee would — with empathy, professionalism, and a perfect memory for your business details. They answer instantly, book appointments in real time, qualify leads with intelligent questions, and update your CRM without any manual work.

We've built specialized knowledge for regulated industries — not just generic AI chatbots repurposed for phone calls. Compliance is engineered into the platform from day one.

🛡️
Compliance, by design
Industry-specific guardrails on every call
🏥
HealthcareHIPAA

BAA available. PHI handled with audit trails and encryption.

⚖️
Legal ServicesABA

Conflict-of-interest checks. Privileged-communication aware.

💼
Financial ServicesSEC / FINRA

Recordkeeping and disclosure language built into scripts.

📞
Outbound CallingTCPA

Consent capture, time-of-day rules, and DNC list scrubbing.

Our Values

What we believe in.

Four principles that shape every voice agent we build and every customer relationship we run.

🎧

Listen first

Every business has unique needs. We take time to understand your industry before configuring anything.

🗣️

Uncompromising voice quality

We refuse robotic-sounding agents. Every voice is chosen, tested, and tuned to sound natural and professional.

🏗️

Tailored to your industry

An agent for a dental office does not work like one for a law firm. We build for your reality, not a generic template.

📊

Measurable results

We track handled calls, booked appointments, and qualified leads — and show you a concrete return on investment.

The Team

Meet the founders.

Builders who have automated thousands of calls for small businesses across North America.

MA
Masdouk Adelakoun
Co-founder & CTO

Passionate about AI and communication automation, Masdouk co-founded Agent IA Vocal with the conviction that US small businesses deserve world-class voice technology — without enterprise price tags.

LinkedIn →
MN
Maurice Ngwakum
Co-founder & CEO

Expert in software development and technical integrations, Maurice ensures every voice agent is architected to perform — whether for a medical practice, law firm, or real estate office.

LinkedIn →
Technology

Powered by world-class AI partners.

We compose the best models, voice engines, and orchestration layers — so every call sounds and runs flawlessly.

OpenAI logo
OpenAI

Industry-leading language models power our conversation engine

ElevenLabs logo
ElevenLabs

Natural-sounding voice synthesis tuned to your brand

Retell AI logo
Retell AI

Low-latency voice infrastructure for real-time calls

VAPI logo
VAPI

Reliable call routing and telephony integration layer

Make (Integromat) logo
Make (Integromat)

Automation workflows connecting AI to your CRM and calendar

Bland AI logo
Bland AI

Outbound calling campaigns and lead follow-up automation