Everything this integration does for you.
Configured by our team. No code. No manual work. Working from your first call.
Automatic ticket creation
Support, complaint, and billing calls generate a Zoho Desk ticket with subject, description, priority, and caller contact details populated from the call.
Contact and account matching
Callers already in Zoho CRM are matched — their ticket is linked to the correct Zoho Desk contact and account automatically.
Department routing
Different call types route tickets to different Zoho Desk departments — technical support, billing, and general enquiries each reach the right queue.
Priority classification
The AI classifies urgency during the call — critical issues create high-priority tickets and trigger immediate team notifications.
Call transcript in ticket body
The full AI call transcript is included in the ticket body so agents have complete context before they call back — no information gaps.
Live in 2–3 business days.
You share your API key — we configure and test everything. No developer needed.
Share your API key
During onboarding you provide your tool's credentials. Our team handles the connection — no developer required on your end.
We configure everything
We map your fields, set up your workflows, and test the integration end-to-end before your agent goes live.
Your agent goes live
Agent IA Vocal handles every inbound call and syncs the data to your tool in real time — automatically, reliably.
Track results instantly
Every call, lead, and booking appears in your tool's dashboard. Your team works from complete, real-time data.