Agent IA Vocal
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AI Call Answering for UK Estate Agents & Lettings Agencies

Most property enquiries come in evenings and weekends — when your team isn't there. Agent IA Vocal qualifies buyers and tenants, books viewings, and handles maintenance calls 24/7 — without adding a single member of staff.

From single-branch independents to multi-office networks, UK estate and lettings agencies use Agent IA Vocal to capture every property enquiry — including the 62% that come after hours — with qualification that's ready for the negotiator's review the next morning.

The Reality

Missed calls mean missed revenue.

Every time a call goes to voicemail, your competitors win. Here's what it costs your industry.

0%

of property enquiries arrive outside business hours

£0

average commission lost per missed qualified buyer

0%

of prospective buyers choose the first agent that responds

0×

more viewings booked with 24/7 call coverage

What it does

How Agent IA Vocal helps.

Buyer and tenant qualification

The AI asks the right questions — budget, location preference, timeline, mortgage status — and only routes qualified enquiries to your negotiators.

Viewing bookings

Books viewings directly into your negotiators' diaries in real time. No double-bookings, no phone tag, no waiting until Monday morning.

Maintenance and repair calls

For lettings departments, the AI captures repair details, urgency level, and tenant contact information — routing emergencies immediately and scheduling routine repairs appropriately.

Valuation enquiries

Captures vendor details and property information, then books a valuation appointment with the correct negotiator or valuer.

Landlord enquiries

Handles landlord questions about rental yields, management fees, and market appraisals — booking follow-up calls with your lettings team.

Out-of-hours cover

Evening and weekend property enquiries are captured and actioned in real time — giving you a competitive edge over agencies that go to voicemail.

Use Cases

Where it delivers the most value.

Sales Negotiation

Capture every buyer enquiry and book viewings directly into your negotiators' diaries — day, evening, and weekend.

  • ✓Buyer budget and timeline qualification
  • ✓Mortgage-in-principle status capture
  • ✓Viewing booking with correct negotiator
  • ✓Automated viewing confirmation SMS

Lettings Management

Handle tenant maintenance reports, landlord enquiries, and new tenant applications — professionally and efficiently.

  • ✓Maintenance urgency triage
  • ✓Contractor routing for emergencies
  • ✓New applicant qualification
  • ✓Landlord management query handling

Valuations & Market Appraisals

Book valuation appointments with vendors and landlords before they contact a competitor.

  • ✓Property details and timeline capture
  • ✓Correct valuer allocation
  • ✓Out-of-hours booking confirmation
  • ✓CRM lead creation with full context

Multi-Branch Networks

Consistent, professional call handling across all branches — with branch-specific routing rules.

  • ✓Branch and postcode-based routing
  • ✓Unified call reporting across network
  • ✓Per-negotiator scheduling rules
  • ✓Centralised performance dashboard
How It Works

Live in 2-3 days. ROI in week one.

01

Forward your number

Point your existing phone number to Agent IA Vocal. No hardware or equipment changes required.

02

We train your AI agent

Our experts configure industry-specific call flows, compliance rules, and your business details.

03

Integrate with your tools

We connect the agent to your CRM, calendar, EHR, or scheduling software so every call flows where it should.

04

Go live in 2-3 days

Your AI answers every call, books appointments, qualifies leads, and updates your systems — automatically.

Case Study

Real results, in their words.

We were losing weekend enquiries to competitors who answered their phones. Agent IA Vocal now handles all after-hours calls, qualifies buyers and tenants, and books viewings directly into our diary. Our viewing-to-instruction rate has increased by 31% since launch.
MB
Multi-branch Sales and Lettings Agency
London, England
Verified outcome
Live in 2-3 days. ROI in week one.
✓After-hours calls converted
✓Bookings made automatically
✓No staff required
Read more case studies
What's included

Everything you need.
Nothing you don't.

Every plan ships with the full feature set below — no upsells, no add-on tiers. Built specifically for estate agents & lettings workflows.

12
Features included
$0
Hidden fees
See all plans
UK GDPR & DPA 2018 compliant
24/7 call answering — no missed enquiries
Buyer and tenant qualification questions
Real-time viewing appointment booking
Maintenance call triage and routing
Valuation enquiry capture
CRM integration (Reapit, Jupix, Salesforce)
Multi-branch support
Call recording & transcript
Automated viewing confirmation SMS
Lead scoring by qualification
Welsh and multilingual support
Deep dive

Why it works for estate agents & lettings.

01/ 02

Integration with Reapit, Jupix, and leading UK property CRMs

Viewing bookings only matter if they appear in your property management system. Agent IA Vocal integrates with Reapit, Jupix, Salesforce, and other UK property CRM platforms — creating leads and booking appointments automatically.

  • ✓Lead created with full transcript and qualification data
  • ✓Viewing booked into the correct negotiator's diary
  • ✓Property matched to enquiry details automatically
  • ✓Vendor and landlord records updated
  • ✓Performance reporting per negotiator and branch
02/ 02

Out-of-hours coverage as a competitive advantage

The property market is active evenings and weekends. Buyers and tenants who don't get an answer call the next agent on the list. Agent IA Vocal ensures every evening and weekend enquiry is handled professionally — qualifying the caller, booking the viewing, and updating your CRM before your team arrives on Monday morning.

  • ✓100% call answer rate evenings and weekends
  • ✓Viewing bookings appear in diary in real time
  • ✓Caller qualification completed before negotiator call-back
  • ✓No enquiries lost to voicemail or engaged tone
  • ✓Competitive advantage over agencies that close at 5:30pm
Customer Stories

What our clients say.

"
★★★★★
"We were losing weekend enquiries to competitors. Agent IA Vocal handles all after-hours calls, qualifies buyers, and books viewings directly. Our viewing-to-instruction rate increased by 31% in the first quarter."
BD
Branch Director
Multi-Branch Sales & Lettings Agency, London
"
★★★★★
"The out-of-hours coverage has been transformative. Buyers now get a professional response on Friday at 7pm and we have qualified viewings booked in our diary before we arrive Monday morning."
SM
Sales Manager
Independent Estate Agency, South East
FAQ

Frequently asked questions.

Yes. Agent IA Vocal integrates with Reapit, Jupix, and other UK property platforms to book viewings directly into the correct negotiator's diary in real time — no double-bookings.
Industries

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