Agent IA Vocal
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AI Call Answering for Dental Practices

Your front desk can't answer every call — especially when they're checking in patients. Agent IA Vocal handles inbound calls 24/7, books appointments directly into your schedule, answers insurance and billing questions, and captures every after-hours lead.

From single-dentist general practices to multi-location DSOs, UK dental practices use Agent IA Vocal to recover the new-patient calls they were losing during checkout — under a signed DPA, synced to Dentally or Software of Excellence.

The Reality

Missed calls mean missed revenue.

Every time a call goes to voicemail, your competitors win. Here's what it costs your industry.

0%

of dental office calls go unanswered during busy periods

$0

average annual revenue per missed new patient

0%

of new patients book with the first office that answers

0%

reduction in no-shows with AI reminder follow-ups

What it does

How Agent IA Vocal helps.

24/7 appointment scheduling

New patient exams, cleanings, fillings, cosmetic consultations — booked directly into your schedule management system around the clock.

New patient intake

Captures name, contact info, insurance details, and reason for visit before the appointment — reducing front desk work on arrival.

Insurance verification guidance

Answers common insurance questions and guides patients through what to bring, reducing day-of confusion.

Emergency triage

Dental emergencies — toothaches, broken teeth, lost crowns — are triaged for same-day scheduling or after-hours guidance.

Cosmetic consultation booking

Whitening, veneers, Invisalign consultations are booked separately from general care with appropriate pre-appointment info collected.

Recall and reactivation

Patients overdue for their cleaning receive automated outreach, reducing holes in your schedule.

Use Cases

Where it delivers the most value.

General & Family Dentistry

Practices losing new-patient calls during morning rush, lunch hour, and end-of-day checkout.

  • ✓New-patient exam booking
  • ✓Recall and reactivation outreach
  • ✓Insurance verification questions
  • ✓Same-day emergency triage

Cosmetic & Aesthetic Dentistry

Higher-ticket consultations that require pre-call education and a polished first impression.

  • ✓Whitening, veneer, and Invisalign consult booking
  • ✓Financing and payment plan questions
  • ✓Pre-consult information packet
  • ✓Photo upload requests

Pediatric Dentistry

Parent calls that need warmth, patience, and clear explanation of what to expect.

  • ✓First-visit-by-age-1 education
  • ✓Sedation and behaviour guidance Q&A
  • ✓Insurance and Medicaid screening
  • ✓Sibling appointment bundling

Multi-Location DSOs

Group practices needing centralised intake with location-specific routing.

  • ✓Routing by location and provider
  • ✓Centralised recall campaigns
  • ✓Cross-location emergency coverage
  • ✓Per-location reporting
How It Works

Live in 2-3 days. ROI in week one.

01

Forward your number

Point your existing phone number to Agent IA Vocal. No hardware or equipment changes required.

02

We train your AI agent

Our experts configure industry-specific call flows, compliance rules, and your business details.

03

Integrate with your tools

We connect the agent to your CRM, calendar, EHR, or scheduling software so every call flows where it should.

04

Go live in 2-3 days

Your AI answers every call, books appointments, qualifies leads, and updates your systems — automatically.

Case Study

Real results, in their words.

Our front desk was always tied up checking in patients and couldn't answer the phone. We were losing new patient calls every day. Agent IA Vocal answers every call now and books appointments directly — we added 22 new patients in the first month just from calls we would have missed.
BD
BrightSmile Dental — 2-dentist general and cosmetic practice
Nashville, TN
Verified outcome
Live in 2-3 days. ROI in week one.
✓After-hours calls converted
✓Bookings made automatically
✓No staff required
Read more case studies
What's included

Everything you need.
Nothing you don't.

Every plan ships with the full feature set below — no upsells, no add-on tiers. Built specifically for dental workflows.

12
Features included
$0
Hidden fees
See all plans
Dentally & Software of Excellence integration
24/7 appointment booking
New patient intake automation
Insurance question handling
Emergency same-day scheduling
Cosmetic consultation booking
Recall and reactivation campaigns
SMS appointment confirmations
UK GDPR compliance
Call recording and transcription
Multi-provider routing
After-hours lead capture
Deep dive

Why it works for dental.

01/ 02

How Agent IA Vocal works with Dentally and Software of Excellence

Real-time booking only works if the schedule is real. Agent IA Vocal connects directly to Dentally, Software of Excellence (SOE/Exact), Carestream R4, and Kiroku so the slots offered to patients are slots your hygienists and dentists can actually keep.

  • ✓Bi-directional schedule sync (no double-bookings)
  • ✓Provider-specific column rules respected
  • ✓Insurance acceptance filters before booking
  • ✓Patient demographics auto-created or matched
  • ✓New-patient packet sent automatically before visit
  • ✓Recall outreach pulls from your due-for-cleaning list
02/ 02

The UK GDPR piece, handled

Dental practices are full UK GDPR-regulated entities. Agent IA Vocal signs a DPA with every Growth and Scale customer, encrypts all PHI, stores data on UK soil, and never trains AI on patient calls.

  • ✓Signed DPA with every dental customer on Growth/Scale
  • ✓Encryption in transit (TLS 1.3) and at rest (AES-256)
  • ✓UK data residency
  • ✓Patient call data never used for AI training
  • ✓Role-based access controls and audit log
  • ✓SOC 2 Type II controls in place
Customer Stories

What our clients say.

"
★★★★★
"Our front desk couldn't answer the phone and check in patients at the same time. We were losing new-patient calls every day. Added 22 new patients in the first month — just from calls we would have missed."
DAB
Dr. Amanda Brooks
BrightSmile Dental, TN
"
★★★★★
"Recall outreach used to be a project we'd do once a quarter when we had time. Now it runs every day automatically and our hygiene chairs stay booked 4 weeks out."
SLOM
Stephanie Liu, Office Manager
Sunset Dental Group, CA
"
★★★★★
"We were paying $1,800 a month for an answering service that just took messages. Switched to Agent IA Vocal for less, and now patients actually get appointments booked instead of a callback the next day."
DRKD
Dr. Robert Kim, DDS
Lakeside Family Dentistry, MN
FAQ

Frequently asked questions.

Yes — and with Software of Excellence (SOE/Exact), Carestream R4, Kiroku, and EXACT. New patients are created automatically, appointments land on the right operatory column, and your daily huddle list reflects every booking.
Industries

Other industries we serve.

Explore how Agent IA Vocal works for other sectors.

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