Multilingual Support in 30+ Languages

The UK is one of Europe's most linguistically diverse markets. Agent IA Vocal handles calls in Welsh, French, Polish, Urdu, Arabic, Mandarin, Romanian and 25+ other languages — automatically detecting and switching based on caller preference.

Try It Free See Pricing

From $199/monthLive in 2-3 daysCancel anytimeUK GDPR compliant

Key Benefits

How it works for your business

Built for the way real businesses run their phones — every feature here is in production today.

Automatic language detection

The AI detects the caller's language from their first sentence and switches seamlessly — no 'press 1 for English' menus.

English and Welsh (UK)

Cymraeg / English bilingual configuration that meets Welsh Language Standards. Perfect for Cardiff, Swansea, Wrexham and bilingual Welsh-English communities across Wales.

30+ languages supported

From Polish, Urdu and Arabic to Mandarin, Romanian and Punjabi — serve every community in your high street, surgery or law firm.

Culturally aware responses

Language is more than translation. Our AI is trained on UK-appropriate communication styles for each language — politeness, addressing forms, and local idioms.

Language-specific routing

Welsh-speaking callers can be routed to Welsh-speaking staff. Language preferences are logged in your CRM, EMIS or Clio record.

Multilingual SMS and email

Follow-up texts and confirmation emails sent in the caller's language, all UK GDPR / PECR compliant.

<3s

Average answer time

vs. 28 sec for human receptionists

99.9%

Uptime SLA

Redundant US-based infrastructure

10k+

Calls handled daily

Across 47 industries

78%

Avg. cost reduction

vs. traditional answering services

How It Works

Live in 2-3 days. ROI in week one.

Forward your number

Point your existing phone number to Agent IA Vocal. No hardware, no extra equipment — takes 5 minutes.

We train your AI agent

Our experts configure your call flows, scripts, FAQs, and team details. Tailored to your business, not a generic template.

Go live in 2-3 days

Your AI agent starts answering every call. Appointments booked, leads qualified, CRM updated — automatically.

Everything Included

What's included with every plan

Every Agent IA Vocal plan ships with the full platform — no upsells, no hidden tiers. These are the capabilities that power every feature.

Real-time dashboard

See every call, transcript, lead, and outcome live. Filter by date, source, intent, or outcome.

Recordings & transcripts

Every call recorded and transcribed automatically — searchable, exportable, and stored securely.

20+ native integrations

Salesforce, HubSpot, Google Calendar, Slack, Zapier, Stripe, DocuSign, and more — no middleware.

HIPAA & SOC 2 ready

Encrypted at rest and in transit. BAA available for healthcare. SOC 2 Type II certified infrastructure.

Multilingual out of the box

English, Spanish, French, and 40+ languages with native-quality neural voices.

SMS & email follow-ups

Automatic post-call texts and emails — confirmations, receipts, intake forms, and reminders.

Custom knowledge base

Upload your FAQs, pricing, services, and policies. The AI answers as a true team member would.

US-based onboarding team

Dedicated implementation specialist. Live in 2-3 days. Phone, chat, and email support included.

Industry Use Cases

Built for the way you work

NHS & Private Healthcare — London

An East London GP surgery serves English, Bengali, Urdu, Polish and Romanian-speaking patients. Agent IA Vocal triages and books in each language from one phone number, with calls logged in EMIS.

Estate Agents — Manchester

A Greater Manchester estate agency serves English, Urdu, Polish and Arabic-speaking buyers and sellers — all from one AI agent linked to their Reapit CRM.

Hospitality — Birmingham

Restaurants in diverse Brummie neighbourhoods handle reservation calls in Punjabi, Polish, Mandarin and English, all booking into ResDiary or SevenRooms.

Law — Cardiff

A Cardiff solicitors' practice captures Welsh-speaking clients under Welsh Language Standards, and serves Polish and Arabic-speaking communities the English-only front desk used to lose.

What Clients Say

Trusted by UK businesses

"Masdouk and his team worked with me step by step. His experience helped reshape our project to better suit my needs. He is always friendly and takes time to explain what is needed and delivered. Would strongly recommend to any business owner looking to automate their calls!"

Garret George

CEO, External Affairs

"Delivered an incredible product. Did everything exactly as we discussed, super fast and amazing. Would highly recommend for anyone looking to build any type of automation."

Joseph Simpson

CEO, Oneflow

"Masdouk truly EXEMPLIFIES excellence in software management! His professionalism, attention to detail, and strategic business planning shone through. Highly recommended!"

William Almonte

CEO, Titan Staffing System

FAQ

Common questions

Agent IA Vocal is not a translation tool — it is natively multilingual. Responses are generated directly in each language, not translated from English, and tuned for UK regional usage.