Capabilities
What Sofia handles
✓Reservation booking and modification — real-time availability, party size, special requests
✓Takeout and delivery order intake — full menu knowledge, upsells, timing estimates
✓Frequent guest questions: hours, parking, dietary accommodations, dress code
✓Private dining and event inquiry intake — routes to events coordinator
✓Waitlist management during peak hours — callback when table is ready
✓Gift card and catering inquiry capture
✓English and Spanish language support
Live example
Sample call — Friday evening reservation
240+
Monthly calls handled
4.6/5
Guest satisfaction
$900/mo
Front-of-house savings