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AI Patient Scheduling for Indian Healthcare

Indian clinics and hospitals receive thousands of appointment calls daily. Agent IA Vocal answers every call, books appointments, sends reminders, and manages after-hours enquiries — DPDP Act 2023 compliant.

The Reality

Missed calls mean missed revenue.

Every time a call goes to voicemail, your competitors win. Here's what it costs your industry.

0%

of patient calls to busy Indian clinics go unanswered during peak hours

0%

no-show rate reduction achieved with automated appointment reminders

0%

of after-hours calls are appointment bookings that can be automated

0×

more appointments booked per receptionist hour with AI assistance

What it does

How Agent IA Vocal helps.

Patient appointment booking 24×7

Patients book consultations, diagnostic tests, and follow-ups without waiting on hold — at any hour.

Automated reminders

SMS and call reminders reduce no-shows by up to 35% — critical for high-demand specialists.

After-hours triage

Urgent calls are escalated to the on-call doctor. Non-urgent calls are booked for the next available slot.

Multi-specialty routing

Large multi-specialty hospitals automatically route callers to the correct department.

Insurance & diagnostic enquiries

Callers enquiring about insurance empanelment or diagnostic packages are routed to the right team.

Hindi & regional language support

Patients can speak in English, Hindi, or regional languages — improving accessibility pan-India.

Use Cases

Where it delivers the most value.

Multi-Specialty Hospitals

Route high call volumes to the right department without a large front-desk team.

  • OPD appointment booking
  • Department-specific routing
  • Insurance empanelment queries
  • Discharge follow-up calls

Specialist Clinics

Manage patient queues and reduce no-shows for high-demand specialists.

  • Priority appointment booking
  • Automated reminders
  • Follow-up consultation scheduling
  • Report collection notifications

Diagnostic Centres

Handle test booking calls and notify patients when reports are ready.

  • Test booking by package or test
  • Home collection scheduling
  • Report ready notifications
  • Insurance pre-authorisation routing
How It Works

Live in 2-3 days. ROI in week one.

01

Forward your number

Point your existing phone number to Agent IA Vocal. No hardware or equipment changes required.

02

We train your AI agent

Our experts configure industry-specific call flows, compliance rules, and your business details.

03

Integrate with your tools

We connect the agent to your CRM, calendar, EHR, or scheduling software so every call flows where it should.

04

Go live in 2-3 days

Your AI answers every call, books appointments, qualifies leads, and updates your systems — automatically.

Case Study

Real results, in their words.

Our front desk was overwhelmed with appointment calls. Agent IA Vocal now handles 80% of booking calls automatically, sends reminders, and our no-show rate dropped from 28% to 11% in the first month.
MS
Multi-specialty clinic with 18 doctors
Mumbai, India
Verified outcome
Live in 2-3 days. ROI in week one.
80%
of booking
11%
in the
Read more case studies
What's included

Everything you need.
Nothing you don't.

Every plan ships with the full feature set below — no upsells, no add-on tiers. Built specifically for healthcare workflows.

10
Features included
$0
Hidden fees
See all plans
DPDP Act 2023 compliant data handling
24×7 appointment booking
SMS appointment reminders
After-hours triage & escalation
Multi-specialty department routing
Insurance empanelment enquiry routing
English + Hindi support
HMS/EHR integration
Call recording & transcription
No-show reduction campaigns
Customer Stories

What our clients say.

"
"Masdouk and his team worked with me step by step. His experience helped reshape our project to better suit my needs. He is always friendly and takes time to explain what is needed and delivered. Strongly recommend to any business owner looking to automate their calls!"
GG
Garret George
CEO, External Affairs
"
"Delivered an incredible product. Did everything exactly as we discussed, super fast and amazing. Would highly recommend for anyone looking to build any type of automation. The quickness to respond has been so helpful."
JS
Joseph Simpson
CEO, Oneflow
"
"Masdouk truly EXEMPLIFIES excellence in software management! His professionalism, attention to detail, and strategic business planning shone through. Highly recommended!"
WA
William Almonte
CEO, Titan Staffing System
FAQ

Frequently asked questions.

Yes. Agent IA Vocal follows DPDP Act 2023 requirements including explicit consent, data minimisation, and purpose limitation for all patient data.